Return & Refund Policy
At Da Mayson, we deal in food and consumable products. Due to the nature of these products, we do not accept returns or exchanges once a product has been opened, used, or tampered with.
Returns will only be considered in the following cases:
• The product received is damaged during transit.
• The wrong product was delivered.
• The product is expired at the time of delivery.
To request a replacement or refund, customers must contact us within 48 hours of receiving the order and provide clear photographs of the product and packaging.
Products will not be eligible for return or refund if:
• The product has been opened or consumed.
• The packaging has been tampered with after delivery.
• The customer changes their mind after purchase.
• The product has been stored improperly after delivery.
Approved refunds or replacements will be processed after verification by our team.
Da Mayson reserves the right to approve or reject any return request based on the information provided.